Store Manager
Trade · Dunedin Central, Otago, New Zealand · Full-Time · $25/hr
No late-night trading, a Tuesday to Saturday roster and a team of about seven: that is the setup for this Store Manager job with a well-known shop selling outdoor and adventure gear in Dunedin Central, Otago.
A seasoned Assistant Manager and the regional bosses back you up, yet the store's daily results are yours to own. Expect to spend real time on the floor, coaching staff, lifting sales and and helping shoppers choose the right technical kit. Attractive staff benefits and performance incentives are part of the package.
Verified retail leadership is a must, and a love of hiking, camping or the outdoors helps you talk the talk. Plenty of Mzansi retail managers already have exactly that mix.
Key Responsibilities
- Be accountable for how the shop trades each day, setting the example by serving and selling alongside staff
- Train staff through regular coaching and honest feedback, growing what they know about technical outdoor products and equipment
- Build a team spirit where people own their work, help each other and put the customer first
- Grow sales and chase the KPIs agreed for the store
- Handle stock, paperwork, merchandising and the routines that keep the shop running
- Spot ways to run things better and keep shoppers happier, reading the numbers to jump on sales openings and changing customer needs
- Support planned staff growth via the company's own training programs
- Keep standards high on service, how the shop looks and compliance
- Partner with the Assistant Manager and regional leadership
Requirements & Eligibility
- Proven time leading in retail, as a Store Manager, Assistant Manager, or in a similar senior post, including managing, coaching and growing shop staff
- Knows how sales targets and KPIs work and what drives commercial results in a shop
- Leads from the floor with confidence and can fire up a small team while being clear about the standard expected
- Excellent at serving customers and building lasting relationships
- Solid admin, organising and operations skills
- Communicates well and makes sound decisions
- A real passion for outdoor recreation, adventure, technical clothing, or specialist outdoor equipment
- Thrives in a busy shop where you deal with customers all day
- For international applicants, relevant experience that can be verified is required
- Applicants seeking Accredited Employer sponsorship must satisfy the relevant New Zealand employment and immigration requirements; overseas applicants who qualify may be offered visa sponsorship and help to relocate from the employer
- Can work the Tuesday–Saturday roster, which is required
Apply: jobs@mzansiabroad.co.za · WhatsApp