Restaurant manager
Hospitality · Indooroopilly, Brisbane QLD, Australia · Full-Time · $40/hr
Evenings only, 4:00pm to 9:30pm, with no early starts or split shifts: that is the schedule for this Restaurant Manager at a quality venue in Indooroopilly, Brisbane QLD. The job is to be the face of the floor, the leader guests see and the person who makes them want to come back.
You will set the tone in the room, connect with diners, back and motivate the front-of-house crew and find practical ways to lift both the guest experience and revenue. The owners expect a measurable result: helping grow restaurant sales by roughly 15–20% within the first three months. Depending on experience and performance, the role may become full-time. If you run a floor in Mzansi today, this is the kind of job where that people sense pays off.
Key Responsibilities
- Run front-of-house so evening service flows smoothly
- Set high service standards and hold them every night
- Stay visible and easy to approach during service, greeting guests and making a strong first impression
- Get to know regulars, build loyalty and repeat visits, and create an atmosphere people want to return to
- Coach, lead and motivate front-of-house staff, leading by example with a hands-on, professional style
- Find ways to improve the customer journey, and spot chances to lift spend through suitable upselling
- Help reach the targeted 15–20% increase in restaurant sales
- Track customer feedback and handle complaints professionally
- Pinpoint service and operational improvements
- Get staff to own customer satisfaction and build an energetic, positive, results-driven team culture
- Use initiative and act on opportunities without needing constant supervision, keeping presentation and service standards strong across the venue
Requirements & Eligibility
- Proven experience as a Restaurant Manager or in another senior hospitality management post
- Strong background in customer-facing hospitality operations
- A naturally warm, friendly and approachable manner, with confident, engaging communication
- Excellent spoken English
- Professional personal presentation
- Builds customer relationships well and genuinely enjoys talking with guests
- Remembers what customers like and turns them into regulars
- Proven leadership and team management
- Commercial awareness of how restaurant sales work, and confident at upselling and raising average spend
- A hands-on style of restaurant management, comfortable at a fast pace
- Strong initiative, problem-solving and decision-making
- Available to work from 4:00pm to 9:30pm
- Australian work rights or eligibility for employer sponsorship, and able to meet the Australian immigration and sponsorship requirements that apply
Apply: jobs@mzansiabroad.co.za · WhatsApp