Head Waiter
Hospitality · Highgate, Perth WA, Australia · Full-Time · $30 - $40/hr
The first hello at the door, the right wine with the main course, a smooth farewell at the end of the night. A French-inspired restaurant in Highgate, Perth wants an experienced Head Waiter/Waitress who makes each of those moments count.
Food, wine and the guest experience matter equally here, so the venue needs someone with a dependable record in restaurant service who can speak for the room with confidence. You will be a central part of front-of-house, not just another pair of hands, and you will need to show your hospitality background, service skills and standards.
Fine dining experience from Cape Town, Johannesburg or the Winelands counts, so have proof of your restaurant history ready to send.
Key Responsibilities
- Own the standard of front-of-house service and make guests feel welcome from the moment they arrive
- Run each table smoothly from seating to the final goodbye
- Explain food, wine, coffee and drinks with confidence and suggest good food and wine pairings
- Deliver polished wine service while keeping service standards high
- Work closely with the kitchen and the rest of the front-of-house team, keeping things flowing on busy nights
- Keep an eye on how guests are enjoying themselves, react quickly to their needs and handle complaints calmly and professionally
- Help mentor and support the other service staff
- Keep the floor clean, well presented and organised, and help open and close the venue each day
- Follow responsible alcohol service procedures and house policies
- Bring ideas and energy to improve the guest experience, representing the business with reliability, professionalism and integrity
Requirements & Eligibility
- Minimum 3 years of relevant restaurant experience
- A proven background in professional or fine dining service is preferred
- Earlier experience as a senior waiter, head waiter or similar is highly regarded
- Solid working knowledge of restaurant operations and table service
- Confident knowledge of wine and of professional wine service, with a real interest in food, wine and coffee
- Fluent English and strong spoken communication
- Valid RSA or Manager's Liquor Licence
- Demonstrated ability to work under pressure and juggle competing priorities
- Strong teamwork, leadership and people skills, with a professional appearance and a positive attitude
- Dependable at work, with strong attention to detail and consistent service standards across busy shifts
- Willing to work weekends and normal hospitality trading hours; able to give evidence of your relevant work history; applicants who meet the required criteria may be considered for sponsorship
Apply: jobs@mzansiabroad.co.za · WhatsApp